Returns & Exchanges

At ORICO Official Shop, we stand behind our high-performance data storage and charging solutions with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to ensure your tech setup is perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the item in its original ORICO packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated quality control center.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.